Over the last 7 years, SCS Pacific has emerged as leading provider of Express, Courier Logistics services across India. Along with the progress of Domestic services, SCS has witnessed strong growth in terms of its domestic and global outreach. Today, our dynamic range of products/services makes us one of the preferred service providers in Indian market and we have reached a desirable standard in international space for both inbound and outbound movement of shipments.
SCS has thus successfully transformed itself from a domestic courier company to a full scale supply chain solutions provider offering domestic and international express, freight, transportation, logistics management, warehousing and distribution services.
Innovation, technology & unique business solutions for our customers. SCS Pacific believes that by being flexible, customer oriented and highly effective & efficient on processes and technology, we can offer reliable, unmatched & value for money Door to Door solutions. SCS Pacific pioneering initiative of web based booking engine and maintaining a high degree of information transparency for schedules, multiple frequencies, pricing, track n trace and customer business/account information are there to set new standards in the industry.
It is our Endeavour to stay committed to superior, qualitative and customized Door to Door solutions which will give our customers an enhanced experience of our hassle free parcel services.
Customized Pick Up & Delivery Solutions
As a breakthrough in the conventional routine of pick-up and delivery, SCS Pacific has developed a concept of "Any Time Pick-up" and "Any Time Delivery" with help of a synchronized effort put together by its People, Process and Technology. A customer can book a shipment anytime during the entire day and get it picked up or delivered to and from the desired place as per his own convenience - this is known as Any Time Service. The booking once received in the SCS Information Server is confirmed to a SCS Pacific Last Mile Crew on his electronic handheld device, who does the pick-up from the customer. The shipment which has been picked up can be delivered as instructed by the consignor/consignee as per flexible timings also.
Differentiated pricing mechanism based on Place/Time/Day of Booking, Commodity Type and Type of service required is known as Dynamic Pricing. SCS Pacific has the element of Dynamic Pricing in-built in all its Prices offered to its customers to excite them to use our competitively priced services
Time Definite Express Service
To provide services for Time Sensitive Shipments which require a Time Definite Delivery, SCS Pacific is offering two types of Services - SCS Flash (which is Same Day delivery) and SCS Plus (which is Next Day before noon delivery).
Multiple Payment Options
With a few clicks, a customer shall be able to book a shipment and make payment online through a Credit Card/Net banking. A customer can also pay using his Credit/Debit Card when a pick-up is organized at his door step. We accept Cash or Card both for the purpose of booking at our distribution centers.
Easy Online Booking
Further to make the process of online booking very simple, customers will also be offered an option of opening a Micro Debit Account, which will enable them to make their booking requests anytime and anywhere.
Real-Time SMS Updates
ASCS as an organization believes in information transparency with all its customers. To propagate this idea, the organization will have all its services consisting of value added feature of SMS Alerts. This feature of SMS Updates will enable the customer in being informed about his shipment on real-time basis, during its transit.
Scheduled Operations & Multiple Frequency
SCS Pacific network is based on Hub-Spoke model, where an SDC is the spoke and MDC is the hub. By having multiple departures from an SDC towards the respective MDC throughout the day it enables us to reduce the dwell time of the shipments thereby cutting down the total transit time significantly. There is a seamless integration of all our operations Processes and the multiple departures which help us deliver an unmatched service to the customer.
Superior Customer Services
SCS Pacific has a fully functional Customer Services and Interaction Center (CSIC) to serve its customers relentlessly.
Technology is our face and People are the backbone. We are a team of young and dynamic achievers who believe in going that extra mile to delight the customer. S.C.S CREW as we call them, live by the strong values of teamwork, transparent communication, decisiveness and are emotionally connected to the organization. It's a rich culture of determination that is demonstrated through the rigorous hard work of our Employees.
Our Unique International Service Propositions
Our products can broadly be described in two major categories: Express and Cargo Services
International Document Express Services is Expedited Air Express Services, designed to deliver time-sensitive documents worldwide.
International Non Document Express Services is Air Parcel Services, designed to deliver parcels worldwide via a swift customs clearance channel at the origin and destination countries.
Door to Door (Express / Economy Services) is the movement of large commercial shipments either on express or economy mode from origin door to destination door.
Door to Airport (Express / Deferred Services) is the movement of large commercial shipments either on express or economy mode from origin door to destination airport.
Airport to Airport (Express / Deferred Services) is the movement of large commercial shipments from origin airport to destination airport
SCS moves more than 1000 TEU's of cargo for over 50 corporate clients worldwide. Our C&F services spell ease, flexibility and professionalism. A robust process and service model ensure continuous information exchanges
we guarantee the best standards in customer service with cost effectiveness and time bound deliveries. Our door-to-door services for all C&F assignments add to overall customer satisfaction.
Our long term service contracts with many freight forwarding - shipping lines and freight forwarding international airlines ensure confirm shipments on pre-confirmed dates and at reduce cost.
Warehousing and distribution throughout India
Expedited delivery services
Total cargo monitoring with complete vessel detail
DDU and DDP processing
Worldwide network of agents servicing every major airport / seaport in the world
Single source clearance for all your transportation, customs and delivery requirements
Efficient customer support
Flight details/ pre-arrival notice
Confirmed free time at seaports
Container unloading, palletisation and trucking to any destination in India
You can count on our dedicated trucking and freight team of experts to make sure that your freight shipment is handled safely and efficiently through every step of the freight shipping process